Western Digital
Popular Published Answers
Support RSS Feed- Note: The following log collections instructions also apply to the following Storage Servers; Serv60+8, Serv24-A Note: The Ultrastar Serv24, Serv24-A and Serv24-HA products are not officially supported by the WDDCS Tool. The WDDCS Tool will...
- In order for support to troubleshoot and resolve your issue faster, it is imperative to provide the product support logs immediately after creating a support case. The following linked articles show step by step guides on how to gather those logs....
- Summary If your system is using a storage device in addition to an ioDrive, you may encounter the system showing duplicate SCSI IDs causing conflicts. The SCSI ID for the ioMemory devices is computed based on the fct index number, which is...
- Below are bin files for Vela Software and He14 Firmware. Vela-A (DC HC310) Vela-A R41G SATA 512n OEM-AP Vela-A R460 SAS 512n OEM STD Vela-A R41G SATA 4kn&512e OEM-AP Vela-A R460 SAS 4kn&512e OEM-STD Vela-AP (DC HC320)...
- When installing or updating ioMemory devices, it is best to use the latest version of firmware. When installing new Fusion ioMemory devices or updating them, it is best to use the latest version of firmware that ships with the latest version of the...
- All notices regarding changes affecting form,fit, function, or availability of products are listed here. Date PCN# Title 30-May-2017 PCN-001624-EXT ioMemory SNS End of Availability 5-Dec-2013 D0005798-001...
- Purpose/Background: Running ScrutinyCLI version 26.0.0.0 from the command line non-interactively will cause a general exception expander crash. LSIGet version 052020 also has this problem. There's an "scl" script linked to ScrutinyCLI version...
- For WMEM Software installation instructions, see the Ultrastar DC ME200 Product Manual Current WMEM Version: 10.0.1595.57 Click here to download ME200 WMEM SW.
- When you purchased your ioMemory device,it may have included a minimum firmware label affixed. While this label is the minimum for that particular device, each VSL release is also paired with corresponding firmware of the ioMemory device as shown...
- Purpose/Background: To document the process to link a Grack-12 server with an Active Scale or Amazon AWS S3 for backup. Applies to: Products Firmware Grack-12...
Recent Community Discussions
Community RSS FeedNo Discussions Available